Privacy Policy
MK Rides respects customer privacy and takes reasonable steps to protect personal information.
Information We Collect
We may collect information such as your name, contact details, driving licence details, identity verification documents, booking information, and payment transaction references.
How We Use Information
Customer information may be used to:
- Process and manage rental bookings.
- Verify identity and driving eligibility.
- Communicate booking confirmations, reminders, and support information.
- Process payments, deposits, and eligible refunds.
- Address disputes, safety incidents, fraud prevention, and legal obligations.
Information Sharing
Information may be shared with payment providers, service providers, insurers, or competent authorities when necessary for legitimate operational purposes or when required or permitted by law.
Data Protection
We take reasonable measures to protect customer information against unauthorised access, use, or disclosure.
Data Retention
Information is retained only for as long as reasonably necessary for the purposes described above, subject to applicable legal and recordkeeping requirements.
Customer Requests
Customers may contact MK Rides to ask about their personal information or make a privacy-related request, subject to identity verification and applicable law.
Policy Updates
MK Rides will update this policy to reflect the actual information it collects, its service providers, and its applicable legal obligations.